
Every SEO gets asked this question eventually. The client sees a line item for branded search in the Google Ads invoice, works out that people typing the company name were going to find the site anyway, and asks why anyone is paying for that.
It is a fair question. I have given the opinion answer plenty of times myself, usually some version of “competitors will take the click if you stop”, which sounds right and proves nothing.
I have spent 20 years in ecommerce marketing and audited more than 1,300 online stores, working both sides of this argument, and I can count on one hand the accounts where somebody had actually measured it. The rest had a position, usually inherited from whoever set the account up, and a slide in the monthly deck defending it. So here is the test rather than the opinion. What the research says, how to set the measurement up, how to run the pause without wrecking it, and how to read what comes back.
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