What is online reputation management (ORM), and why should you take care of it? Brand reputation reveals how consumers view your company, the feelings it arouses, and how people respond to it. It acts as a mirror, reflecting how much people trust your brand. It significantly affects customer loyalty and revenue growth.
Additionally, brand reputation contributes to establishing your position as a leader in the field. Yet, your image may not be as good as you want it to be. That’s where reputation management comes to your aid.
Reputation management refers to all company’s efforts to build a favorable perception of the brand. How can an online merchant improve the store’s reputation? This article will cover online reputation management strategies and how they can ensure your business’s success if done correctly.
Continue reading